Madeira Data Solutions

Your Data, Our Solutions

Remote DBA Services

 

We want to tell you about our Remote DBA Services solution. But first we would like to ask you a few questions:

 

  • If your database is lost right now, how much time will it take to restore it?
  • And what about performance? Are users complaining about long response times?
  • Are your databases configured according to best practices?
  • How much time do your developers spend on database maintenance issues?

 

 

If your answers to these questions are “I don’t really know” or “Oh boy”, then you’re in the right place. We are here to help.

Our Remote DBA Services solution offers cutting-edge database administration and management designed to meet your requirements and budget.

We actively manage your databases, 24 hour a day, 365 days a year, so that you can focus on your core business.

We make sure that your data is always available and secured, and that performance is always kept at peak level.

 

How does Remote DBA Services Work?

We start with a thorough review of your data environment. During the review, we collect configuration and performance data, we create a documentation of your environment, and we identify problematic issues in the current implementation. By the end of the review, we’ll send you a detailed summary. This document presents the current architecture, and describes our findings as well as the issues that require attention and work in order to fix them. The document also contains the scope of work for us to implement all the required fixes. Click here for an example.

 

After the review, we implement the fixes according to the scope of work. We monitor the system before and after the implementation, to make sure that we achieve the desired improvements.

 

During the on-going operation, we will, of-course, make sure that everything works as smooth as possible. However, once in a while there might be unexpected issues (e.g. a disk is corrupted). Otherwise, you don’t really need us, do you?

 

When such an event occurs, we will know about it as soon as it happens thanks to our comprehensive monitoring and alerting system. Then we will act right away, and do whatever it takes in order to fix the problem and put the system back on track as quickly as possible. We will also take extra steps in order to make sure that it doesn’t happen again. Once we’re done, we will send you an incident report, so that you know what happened and how we handled it. You don’t need to do anything, because we have already taken care of it, but we want to keep you informed. After all, it’s your system. Click here for an example of such an incident report.

 

We also proactively perform routine checks on the system in order to prevent problems before they happen and fix potential issues in coordination with you. And we use our monitoring system to analyze performance trends over time. Once a month, we will send you a report with a summary of the current state of your data environment, including any tasks we are currently working on or issues we handled in the past month. Click here for an example.

 

Remote DBA Services

 

Why Should You Care?

 

  • The Remote DBA Services solution gives you true peace of mind, knowing the data is in trusted hands

 

  • We operate the service 24x7x365, so you are fully covered at all times

 

  • It allows you to concentrate on your core business

 

  • The system is stable in terms of the data environment

 

  • You get the review summary and the monitoring solution for free

 

  • By outsourcing the administration, it frees valuable time of your team to concentrate on new developments and other activities that bring more direct value to the business

 

  • By taking a proactive approach, we can prevent many issues, potentially saving time and money

 

  • Thanks to the initial review as well as the on-going administration, we will be familiar with your data environment, so that when there is a crisis, we can take action immediately, and we don’t need to waste valuable time in order to get to know the environment

 

 

Want to hear more?

Contact us