Database Administration is a complex profession, with many layers, such as: availability, performance, security and maintenance. That’s why we’ve developed DBSmart. Instead of hiring a DBA or paying a costly hourly price for outsourced DBAs, you pay a fixed monthly price and get full management of your databases.
Having performance issues?
Users complaining that the system doesn't work?
Not sure if your databases are set up properly?
Fear of cyber attack?
DBSmart is a comprehensive end-to-end managed service for managing, maintaining, and optimizing your databases. We take responsibility for your databases, monitor them regularly, and take care of everything, anytime - 24 hours a day, 365 days a year.
OUR NEW PLACE
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HOW DOES IT WORK?
A dedicated DBA expert will be available for every question, request, or consultation.
Learn your environment and document it.
Perform periodical reviews of the system, take care of any issues, implement changes as per professional best practices, and ensure that the databases constantly work as optimally as possible.
The DBChief’s job is to make sure you get the best service.
We use an advanced ticketing system (based on Zendesk). Every task creates a new ticket in the system. You can manually open a ticket regarding any problem, question, or consultation you may have.
You may follow the tickets in the system, perform searches, generate reports, and more.
You receive full transparency for everything we do as part of our work on your databases
Advanced monitoring and alerting system (SQL Sentry) made specifically for SQL Server and Azure SQL. The system continuously collects data about the databases and analyzes the data in real-time. We’ve configured more than 200 different alerts based on our experience and expert best practices in the field. The system notifies us about problems and even on potential problems proactively.
Using SQL Sentry, we can analyze your databases at any given moment and provide fast and efficient troubleshooting solutions.
Whether your organization has a DBA or even a team of DBAs, and even if you don’t, to assure full availability of your systems, you must know that you have support around the clock.
In the event of a severe problem, your DBA may not be available, or no one in your organization would know what to do.
Our team is available 24 hours a day, 365 days a year.
At any given time, there are multiple on-call agents (ninjas) ready to take care of any request or alert.
We've joined forces with SolarWinds to bring you some seriously powerful monitoring tools! Our specialty is Nailing it with SolarWinds' database monitoring solution, SQL Sentry. we've got a bunch of thrilled customers already. We dish out detailed analytics that make solving even the trickiest problems a breeze, and our data professionals are the top experts in the field. Our monitoring game is next level – we've got alerts that give you a heads up and fixes that kick in automatically. So, when those pesky performance and availability issues pop up, we're already on top of it before you know it!